It’s not just transactional,
it’s personal
From seamless communication to personalized support, we redefine transactions by making them uniquely personal and memorable. Explore a new realm of customer engagement where transactions become more than just processes – they become meaningful connections.
Customized solutions, responsive support
Recognizing that every business is unique, we offer customized back-office service solutions tailored to your specific needs. Our flexibility ensures that you receive services designed to complement your operations seamlessly.
Claims Processing
From meticulous data intake to fraud detection and settlement, the Arise® Platform delivers accuracy, compliance, and timely resolution. Navigate the complexities of claims management with a comprehensive solution that prioritizes efficiency, customer satisfaction, and compliance. Whether it’s insurance or other industry sectors, we’ll help to ensure precise handling of claims from submission to resolution.
- Intake and Registration
- Claims Adjudication
- Verification of Coverage
- Fraud Detection & Prevention
- Quality Assurance and Auditing
- Claims Resolution and Closure
Financial Assurance
From meticulous bookkeeping and auditing to fraud detection and credit services, our dedicated team ensures accuracy, compliance, and reliability in all financial transactions. With a focus on optimizing workflows and safeguarding against risks, we provide a comprehensive suite of services that enhance efficiency and instill confidence in your financial operations.
- Bookkeeping Services
- Credit Services
- Inventory & Auditing Services
- Fraud Detection & Prevention
- Data Monitoring & Analysis
Chat Services
Whether guiding customers through the purchasing journey, resolving inquiries, or providing technical assistance, live chat services delivered through the Arise® Platform ensures swift and personalized transactions. With a focus on enhancing customer satisfaction and loyalty, the Arise® Platform empowers your business with the well-tailored, agile, and responsive solutions needed to facilitate smooth transactions, answer queries instantly, and ensure a personalized experience that aligns with your business goals.
- Customer Support
- Order Processing and Management
- Sales and Lead Generation
- Appointment Scheduling
- Proactive Engagement
Content Moderation
Entrust your digital space to our dedicated content moderation services, where we meticulously curate and monitor user-generated content to ensure a secure and positive online environment. With a focus on upholding community guidelines, safeguarding brand reputation, and fostering user trust, you can employ advanced technologies and human insight to swiftly identify and address inappropriate content. From text and images to live chats, our comprehensive moderation solutions ensure a space where safety, respect, and brand integrity prevail.
- Automated Detection
- Content Filtering
- Text/Image/Video Moderation
- Real-time Monitoring
- Safety & Compliance
- User Profile Reviews
CASESTUDY
Inventory service to count on
When the largest provider of pallet and container pooling services had an urgent audit request, Arise delivered with a 99.8% on-time completion rate.
“A HUGE thank you to ‘Team ARISE’ for stepping up to the plate and being there for us when called upon without much notice. All your time, effort, and collaboration allowed this very large audit to be successfully completed and I just wanted to acknowledge that!”
– Director, Customer Experience, Global Leader in Moving Goods
A new standard of excellence
We redefine excellence in back-office services to elevate your business operations. Let our commitment to delivering unparalleled quality of service be the cornerstone of your success.
Cutting-edge Technology
A reliable and advanced technological infrastructure is essential for efficient transactional services. Arise leverages cutting-edge tools to enhance efficiency and elevate the quality of our services. We help organizations stay ahead with access to the latest technology tools, services, and best-in-class solutions to support required tasks and keep systems running smoothly.
Flex & Scale
The business landscape is dynamic, and organizations need outsourcing partners that can adapt to changing requirements. Flexibility in terms of people, processes, and technology is an unmatched Arise trait as we handle fluctuations in workload, accommodate growth, and adjust resources faster than any other.
Cost Efficiency
Enjoy the benefits of cost-effective solutions without compromising on excellence. Our transparent and competitive pricing ensures you receive exceptional value for your investment and effectively aligns with your organization’s budget and expectations.
Quality of Service
The ability to maintain high-quality standards in transactional operations is critical. Organizations look for outsourcers that have robust quality assurance processes, including monitoring, auditing, and continuous improvement initiatives. Every task is executed with meticulous attention to detail to ensure error-free outcomes.
Security & Compliance
Given the sensitive nature of the data often handled in transactional processes, Arise prioritizes strict security measures and compliance with relevant industry regulations and data protection laws.