Tag: learning

Recent Posts

Talk to us about the crucial role of learning in the post-COVID world and how it’s different from the way things were 18 – 24 months ago.

2:31 min

learning

Revitalizing Cruise Industry Customer Care

Cruise client “sails” to new success with innovative learning journeys

cruise, customer care, learning

Big Box Retailer Customer Service Skills Learning

Big box retailer constructs new learning journey, boosting likelihood to shop again

customer care, customer satisfaction, learning, retail

The Future of Virtual Learning and Development

For any CX executive in today’s workplace, meeting the talent quota is only the first step in delivering a high level of customer satisfaction.

cx, cx transformation, improved customer experience, learning